AI Chatbots,Built for Thai
We provide professional AI chatbot development, customization, and deployment solutions — helping enterprises elevate customer service, streamline consulting workflows, and automate intelligent interactions.
What we build for you.
Each service, essential.
Custom Chatbot Development
We design and build AI chatbots tailored to your brand, workflows, and customer base. From conversational flow design to system integration, every bot is built to your exact specifications — not a generic template.
Intelligent Customer Service
Deploy AI-powered customer service that handles inquiries 24/7 with accuracy and consistency. Reduce ticket volume, cut response times, and free your human agents to focus on complex cases that need a personal touch.
Smart Consulting Automation
Automate pre-sales consulting, product recommendations, and FAQ resolution. The chatbot qualifies leads, answers detailed product questions, and guides users through decision flows — all without human intervention.
Multilingual Knowledge Hub
Maintain one primary knowledge base and let the system automatically translate and sync to all supported language versions. Every product update or policy change propagates across all languages instantly.
Three steps to go live.
As fast as same day.
Southeast Asian
languages, native.
Not machine translation — genuine localized AI. Thai, Vietnamese, Malay, and 8 more languages have all passed native-speaker fluency tests. This capability is unique to Claude.
Numbers, not promises.
Plugs into everything
you already use.
Shopee, Lazada, LINE, WhatsApp — all major Southeast Asian platforms covered, out of the box.
Not a preference.
A technical necessity.
We tested every major model on the market. Claude's combined performance across Southeast Asian multilingual quality, long-context stability, and instruction following made it the only viable choice for our architecture.
200K context window is an architectural requirement
Module B's nightly analysis needs to ingest thousands of conversations from a single enterprise in one pass. GPT-4o's 128K window forces chunking, which breaks logical continuity across sessions.
Instruction-following stability
100,000 proactive notifications must be generated 100% on-brand, every time. Claude's instruction adherence in long batch jobs is measurably more consistent than other models.
Southeast Asian language quality
In human evaluations with native speakers of Thai, Vietnamese, and Malay, Claude ranked first for comprehension and generation quality. 11-language knowledge base sync depends on this capability.
Knowledge base sync accuracy
When translating product docs into 11 languages, Claude preserves technical terminology, brand voice, and formatting. Other models tend to drift semantically on low-resource languages.
Every module
solves a real problem.
Real-time Chat Engine
The moment a user reaches out, the AI loads the full brand playbook, conversation history, and product manual — ensuring every response is accurate, on-brand, and contextually aware. No shift scheduling, always on.
- Auto-detects user language, switches seamlessly across 11 SEA languages
- Long-context injection keeps conversations coherent across sessions
- Reads live order, logistics, and account status in real time
- Sensitive issues auto-escalate to human agents with full context handoff
"In the first week after launch, our Thailand support team's ticket volume dropped 60%. The AI's accuracy far exceeded our expectations — customers didn't even realize they were talking to a machine."
Zhang Wei
Head of Customer Support, Southeast Asia Cross-border E-commerce
Ticket volume down 60%
Trusted by
Simple, transparent
pricing
No hidden fees. No surprise token bills. A flat monthly rate you can plan around.
Starter
For small teams validating AI support value
- Real-time chat module (Module A)
- 3 languages supported
- 5,000 conversations / month
- 1 knowledge base
- Email support
- Standard API access
Business
All modules unlocked for scaling teams
- All 4 modules
- 11 languages supported
- Unlimited conversations
- Multi-knowledge base management
- Nightly batch processing
- Proactive outreach engine
- Dedicated customer success manager
- 99.9% SLA guarantee
Enterprise
For large organizations with custom requirements
- Everything in Business
- Private deployment option
- Custom model fine-tuning
- Dedicated data isolation
- 24/7 dedicated support
- Compliance audit reports
- Custom SLA agreement
- Custom contract terms
All plans include HTTPS, DDoS protection, and automatic updates. Compare all features
Ready to deploy
your AI chatbot?
Join enterprises across Southeast Asia using SEA FAN (PTE. LTD.) for custom AI chatbot solutions. Get in touch today — we'll have you live faster than you think.
Contact us: service@seafanai.com · +65 9881 4000